Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require faster shipping, please contact us for availability and pricing.

Free Shipping (via ePacket)

  • 7-15 Days (90%)
  • 15-20 Days (95%)
  • 20-30 Days (99.99%)

Not received your order yet? Contact us or track your order.

Special case: Battery Charging Case etc. flammable accessories takes longer duration in shipping. Because they aren’t allowed in Aircargo. They will travel on surface cargo.

Why it takes so long to deliver?

It takes time because we ship products internationally which requires customs clearance in both countries.

What if I don’t receive my product?

Please allow 3-5 days for your order to process. Be sure to add this duration to your shipping time estimates.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.

We have an easy refund policy. If we fail to deliver your product within the aforementioned time we will issue a full refund.

IMPORTANT: OMG Covers is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.

We are not responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and…

  • The customer refuses to accept the package
  • No attempt is made in the country of destination to deliver the package.
  •  If Postal Services askes to collect the parcel from the local post office, Customer is responsible to get that. 

In all such cases, OMGCovers reserves the right to abandon the package(s) and will not be responsible for any refund.